Privacy

USE OF COOKIES

This site uses cookies to improve your experience. Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is temporarily stored in your web browser and allows us to collect analytics informing us of search terms, how you browse our site, our most popular pages and other generic data that then help us to make strategic improvements to our website, so you can find what you need easily.

WEBSITE PRIVACY POLICY

It’s important for you to know and understand how Flyby Technology will use and protect any information you choose to give us through the use of this website. Please read on, and if you have any queries don’t hesitate to contact us at admin@flyby.technology

Committed to ensuring the protection of your privacy, if you provide us with certain information by which you can be identified when using this website please be assured that your information will only be used in accordance with the General Data protection Regulations (GDPR).

This Privacy Policy is effective from 25 May 2018 and, through subsequent updates, we reserve the right to alter this Policy without notice and therefore suggest that you check regularly to ensure you are happy with any changes made.

We may collect the following information:

  • name and job title
  • contact information including email, website and social media contacts, including but not confined to Twitter, Facebook and LinkedIn plus user's IP address
  • demographic information such as post code and telephone number
  • other information relevant to customer surveys

Why do we collect this information and what do we do with it?

We gather client information to better understand our customers’ needs and provide the best service possible, more specifically for:

  • our internal records
  • improvement of our products and services
  • periodical sending out of promotional materials regarding new products, special offers or other information which we feel will be of use or interest using the contact details provided market research purposes
  • Sharing potential business opportunities
  • the tailoring of this website according to your interests

Safe and secure

We are committed to ensuring that your information is secure and to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

We will not lease, sell or distribute your personal information to third parties unless we have your permission or are required by law.

We will only hold your data for the minimum time reasonably necessary (e.g. contractual obligations) and is reviewed on an annual basis with details expunged when no longer required.

Personal Data – Your rights

Under the GDPR you have the rights shown below:-

  • Your right to be informed
  • Your right of access
  • Your right to rectification
  • Your right to erasure
  • Your right to restrict processing
  • Your right to data portability
  • Your right to object
  • Your rights in relation to automated decision making and profiling.

Pilotwise International Ltd are our data controller.

Right of Access

You may, at any time, request access to the personal data that we hold which relates to you (you may have heard of this right being described as a ‘subject access request’).

Please note that this right entitles you to receive a copy of the personal data that we hold about you in order to enable you to check that it is correct and to ensure that we are processing that personal data lawfully.

You can exercise this right at any time by writing to us using the contact details below and telling us that you are making a subject access request. You do not have to fill in a specific form to make this kind of request.

Your Right to Rectification and Erasure

You may, at any time; request that we correct personal data that we hold about you which you believe is incorrect or inaccurate. You may also ask us to erase personal data if you do not believe that we need to continue retaining it (you may have heard of this right described as the ‘right to beforgotten’)

Please note that we may ask you to verify any new data that you provide to us and may take our own steps to check that the new data you have supplied us with is right. Further, we are not always obliged to erase personal data when asked to do so; if for any reason we believe that we have a good legal reason to continue processing personal data that you ask us to erase we will tell you what that reason is at the time we respond to your request.

You can exercise this right at any time by writing to us using the contact details set out above and telling us that you are making a request to have your personal data rectified or erased and on what basis you are making that request. If you want us to replace inaccurate data with new data, you should tell us what that new data is. You do not have to fill in a specific form to make this kind of request.

Your Right to Restrict Processing

Where we process your personal data on the basis of a legitimate interest you are entitled to ask us to stop processing it in that way if you feel that our continuing to do so impacts on your fundamental rights and freedoms or if you feel that those legitimate interests are not valid.

You may also ask us to stop processing your personal data (a) if you dispute the accuracy of that personal data and want us to verify that data’s accuracy; (b) where it has been established that our use of the data is unlawful but you do not want us to erase it; (c) where we no longer need to process your personal data (and would otherwise dispose of it) but you wish for us to continue storing it in order to enable you to establish, exercise or defend legal claims.

Please note that if for any reason we believe that we have a good legal reason to continue processing personal data that you ask us to stop processing, we will tell you what that reason is, either at the time we first respond to your request or after we have had the opportunity to consider and investigate it.

You can exercise this right at any time by writing to us using the contact details below and telling us that you are making a request to have us stop processing the relevant aspect of your personal data and describing which of the above conditions you believe is relevant to that request. You do not have to fill in a specific form to make this kind of request.

Your Right to Portability

Where you wish to transfer certain personal data that we hold about you, to a third party you may write to us and ask us to provide it to you in a commonly used machine-readable format.

Your Right to stop receiving communications

For details on your rights to ask us to stop sending you various kinds of communications, please contact us.

Exercising your rights

If you wish to exercise any of these rights or simply wish to find out what information, if any, we hold that relates to you, you must make your request in writing by sending an email to admin@flyby.technology or a letter to the Data Protection Officer, Flyby Technology, Regency House, York Business Park, Nether Poppleton, York, YO26 6RW.

You can help us to process your request quickly by providing us with information that will help us identify records we hold that relate to you.

The links we provide to external websites

Our website contains links to other third party websites, which we feel may be of interest or use to you. Please be aware, however, that once you have left our website we do not have any control over these third party websites and cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites as they are not governed by this privacy statement. Please take care and ensure you check the privacy policy or statement applicable to the website you’re visiting.

Privacy complaints

If you have any questions regarding this policy, believe that Flyby Technology has not complied with the provisions of this privacy policy or you wish to remove your personal data from our records, please contact us immediately.

This is a statement of our Privacy Policy and is not a contract.